Contact us – Family Crafts
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Items usually despatched within 2 - 3 working days.

Free delivery on all UK orders over £100

Contact us

There are a few ways you can get in touch and we would love to hear from you. Whether it is to place an order, or just to ask a question, we are always available and happy to help.

You can either use the contact form below or email us:
For order enquiries please email

For general enquiries please email

If you would like to order in quantity, please email us in the first instance so that we can ensure we can meet your needs and create a bulk order price for you.

We aim to respond to all enquiries within 24hrs. 

Our store

123 Fake St.
Toronto, Canada

Mon - Fri, 10am - 9pm
Saturday, 11am - 9pm
Sunday, 11am - 5pm

Get directions

Our Guarantee

If your purchase is damaged in any way, please let us know straight away, we can then send you a replacement piece or totally replace your purchase if necessary.


All our products are handmade and made to order, please allow 1-2 working days for you item to be made and despatched.


We use Royal Mail 2nd class and courier services. Our standard delivery is 2-4 working days from the date of despatch.

Free Delivery

We offer free standard delivery on all orders over £100, ordered for delivery within the UK Mainland.