FAQ Answer #1 – Family Crafts
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Items usually despatched within 2 - 3 working days.

Free delivery on all UK orders over £100

FAQ Answer #1

  • Our general turnaround time for orders placed through the website will be between 1-3 working days to process, cut and dispatch.
  • This does not include postage which usually takes an extra 2-3 days.
  • During busy periods (Mothers day, Fathers day, Christmas etc.) turnaround times may increase without notice.
  • Please check our homepage banner for the current estimated turnaround time.

Our Guarantee

If your purchase is damaged in any way, please let us know straight away, we can then send you a replacement piece or totally replace your purchase if necessary.

Despatch

All our products are handmade and made to order, please allow 1-2 working days for you item to be made and despatched.

Delivery

We use Royal Mail 2nd class and courier services. Our standard delivery is 2-4 working days from the date of despatch.

Free Delivery

We offer free standard delivery on all orders over £100, ordered for delivery within the UK Mainland.