FAQ Returns #2

  • Please check your order (emailed to you after checkout) to make sure that the spelling was correct when the order was placed.
  • If the mistake is on our behalf, we will send you out a replacement free of charge.
  • If the personalisation was incorrectly spelt on your order, we apologise but we will be unable to replace the item for you free of charge, we will however endeavour to recut the item with the correct spelling at a reduced cost.
  • Please ensure all spellings and punctuation are as you require before placing your order.

Our website uses cookies and other similar technologies to improve our site and your online experience. By continuing to use our website you consent to cookies being used. Please see our Privacy Policy to find out more.